Early on it was apparent to me that I worked a lot harder and smarter for people who respected me and treated me well. I've tried to apply these ideals in all my leadership roles. Today the predominant focus of business is on analytics and metrics. Certainly, we must measure and compare to assess the direction and pace of change. But there are other factors that influence our outcomes that are closely related to the inexact science of human behavior. These two authors do an exceptional job of delving into the the human or the feeling side of business.
The Three Signs of a Miserable Job, by Patrick Lencioni. This is a fast read with meaty content delivered by creating realistic business settings with believable characters. You can read this today and apply it tomorrow.
Moral Intellignece, by Doug Lennick - Fred Keil, Ph.D. This is a highly credible and well documented explanation of why some leaders have instant and impenetrable credibility and leadership stature. Their research shows that moral standards, values and integrity are key to building a high functioning organization that performs above industry standards.
In the end we were all taught this when we were kids. We called it the Golden Rule.
Thanks for reading.
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